Accessibility statement
We believe an exceptional experience should be available to every guest. We are committed to making our digital spaces usable by people of all abilities.
Our commitment
We hold our website to the same standard of care as the stays we curate. Our commitments are practical and ongoing.
Conformance target
WCAG 2.1
Level AA
The Web Content Accessibility Guidelines define how to make web content more accessible. We target Level AA across the site and review conformance as the experience evolves.
Built-in features
Every interactive element is reachable and operable without a mouse, with visible focus states throughout.
Semantic markup, descriptive labels, and ARIA where needed so assistive technology can convey context.
A monochrome palette tuned to meet or exceed AA contrast ratios for text and meaningful interface elements.
Images carry descriptive alternatives and video content is captioned wherever it appears.
Generous, predictable hit areas and spacing make controls easier to use on touch and pointer devices.
Content is written to be legible and scannable, with a logical heading structure on every page.
Request assistance
If any part of our site is difficult to use, or you need information in an alternative format, tell us. We aim to respond within two business days and will work with you directly.
This statement reflects our current efforts and will be updated as we continue to improve. Your feedback directly shapes that work.
